Privacy Policy - Aerzyx Sports
Privacy & Data Protection

Your privacy.
Your trust.

At Aerzyx Sports, we respect your privacy and are committed to handling personal information responsibly when you explore our custom sportswear, request a quotation, or work with our team.

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Please read this policy

This Privacy Policy explains how Aerzyx Sports may collect, use, disclose, and protect personal information through its website, communications, and business activities. The details that apply may depend on the services you request, your location, and the way you interact with us.

Welcome to Aerzyx Sports. We value the trust of our website visitors, customers, business partners, teams, sports organizations, apparel brands, wholesalers, and other people who contact us.

This Privacy Policy describes how personal information may be handled when you visit our website, submit an enquiry, request custom sportswear or private-label manufacturing information, communicate with us, or use related services.

“Personal information” means information that identifies or could reasonably be associated with an identifiable individual, where that definition applies under relevant law.

By using our website, you acknowledge that you have had the opportunity to read this policy. Where consent is legally required for a particular activity, we will seek that consent as required. This policy does not override rights or obligations imposed by applicable law.

The information collected depends on how you interact with Aerzyx Sports. It may include:

Information you provide

  • Contact details, including name, business email address, telephone number, and company name.
  • Business details such as role, organization, location, and preferred communication method.
  • Enquiry information, product interests, sportswear categories, order requirements, and quotation details.
  • Project materials such as garment specifications, size ranges, artwork, logos, design files, and branding instructions.
  • Information submitted through forms, emails, messages, feedback, or other correspondence.

Technical and usage information

Depending on website configuration, technical information may include IP address, browser type, device information, pages viewed, referring pages, approximate location derived from technical data, and interaction or diagnostic information.

Information from other sources

Where lawful and relevant, we may receive business contact details or other information from business partners, service providers, publicly available sources, or platforms through which you contact us.

Avoid sending payment card details, passwords, or highly sensitive information through general enquiry forms or ordinary email unless a suitable secure process has been expressly provided.

Subject to applicable law, Aerzyx Sports may use personal information to:

  • Respond to enquiries and communicate with prospective or existing customers.
  • Discuss custom sportswear requirements, product specifications, materials, customization, branding, and project details.
  • Prepare or follow up on quotations, proposals, samples, orders, and related business arrangements where applicable.
  • Provide customer support and manage business relationships.
  • Operate, maintain, secure, troubleshoot, and improve our website and services.
  • Understand website performance where appropriate analytics tools are used.
  • Send business updates or promotional communications where permitted and, when required, with your consent.
  • Prevent misuse, investigate suspected fraud, protect rights, and comply with legal obligations.

We aim to use information for purposes relevant to the reason it was collected or for another purpose permitted by law.

Where privacy law requires a lawful basis, the basis may depend on the purpose and circumstances. Depending on applicable law, it may include:

  • Consent: where you agree to a specific use, such as certain optional cookies or marketing communications.
  • Contract or pre-contractual steps: where information is needed to respond to a request, discuss an order, or take steps you request before entering a business arrangement.
  • Legitimate interests: where permitted for relevant business operations, security, service improvement, or business communications, subject to any required balancing assessment.
  • Legal obligations: where processing is required to comply with applicable legal requirements.

Not every legal basis applies in every country or to every activity. We will rely on the basis appropriate under the law applicable to the relevant processing.

Where appropriate and lawful, information may be shared with the following categories of recipients:

  • Service providers: companies supporting website hosting, email, communications, analytics, security, or business operations.
  • Business partners and suppliers: where sharing is necessary to address an enquiry, coordinate a requested service, or support an agreed business arrangement.
  • Professional advisers: legal, accounting, or other advisers where reasonably necessary.
  • Authorities: where disclosure is required by law, valid legal process, or to protect rights and safety.
  • Business transactions: where information may be considered as part of a merger, restructuring, acquisition, or transfer of relevant business assets, subject to applicable requirements.

Where appropriate, we seek to use service providers expected to protect information and process it only for authorized purposes. Actual recipients depend on our operational setup.

Aerzyx Sports may communicate with customers, suppliers, and service providers in different countries. Depending on the services used, personal information may be processed or accessed outside your country of residence.

Where applicable law imposes requirements on international transfers, we will take the measures required for the relevant transfer. These may include an adequacy decision, contractual safeguards, or another legally recognized transfer mechanism where appropriate.

If you need more information about a particular transfer, contact us using the details in the Contact Us section.

We recognize the importance of protecting personal information against unauthorized access, loss, misuse, alteration, or disclosure. Appropriate safeguards should be selected based on the information, systems involved, and risks associated with processing.

No website, online transmission, or storage system can be guaranteed to be completely secure. While reasonable measures may be used to protect information, absolute security cannot be promised.

If you believe your information has been compromised in connection with an interaction with Aerzyx Sports, please contact us so the concern can be assessed.

Personal information should be retained only for as long as reasonably necessary for the purposes for which it was collected, unless a longer period is required or permitted by applicable law.

Retention periods may depend on the nature of an enquiry, the status of a business relationship, contractual or accounting requirements, dispute resolution, security needs, and applicable legal obligations.

When information is no longer required, appropriate steps may be taken to delete it, anonymize it, or securely dispose of it, subject to lawful retention requirements and technical limitations.

Our website may use cookies or similar technologies, depending on the tools and settings enabled on the site.

Types of technologies that may be used

  • Essential technologies: support core website functions, security, or user-requested services.
  • Analytics technologies: may help measure website usage and understand visitor interactions.
  • Advertising technologies: may be used, where enabled and permitted, to measure campaigns or deliver relevant advertising.
  • Preference technologies: may help remember selected settings or preferences.

These categories describe possible technologies and do not confirm that every category is currently active on the Aerzyx Sports website.

You may be able to manage cookies through browser settings and, where implemented, a website cookie preference tool. Blocking certain cookies may affect website features. Where consent is required, non-essential technologies should be handled in accordance with applicable consent requirements.

Before publishing this policy, verify which analytics, advertising pixels, embedded services, and cookie tools are actually installed.

Depending on your location and applicable law, you may have rights relating to your personal information, including:

  • Requesting access to personal information held about you.
  • Requesting correction of inaccurate or incomplete information.
  • Requesting deletion in circumstances where deletion is required or permitted.
  • Objecting to or requesting restrictions on certain processing activities.
  • Withdrawing consent where processing relies on consent, without affecting earlier lawful processing.
  • Requesting a copy of certain information in a portable format, where the law provides that right.
  • Making a complaint to a relevant privacy or data protection authority, where applicable.

These rights are not absolute in every situation. Legal exceptions, identity verification, retention obligations, and other requirements may apply.

To make a privacy request, contact Aerzyx Sports using the contact details below and describe your request clearly. We may need to verify your identity before responding.

Where permitted, Aerzyx Sports may send business updates, product information, or promotional communications to people who have requested them or where another lawful basis applies.

You can opt out of marketing emails using the unsubscribe link provided in a message, where available, or by contacting us directly. We will handle opt-out requests in accordance with applicable requirements.

Opting out of promotional communications does not necessarily stop essential messages related to an active enquiry, requested service, transaction, or other non-marketing communication.

Our website or communications may contain links to third-party websites, social platforms, embedded content, or services operated by other organizations.

Those third parties may have their own privacy policies, cookie practices, and terms. Aerzyx Sports does not control the privacy practices of independent third-party websites merely because a link or embedded feature is available.

We encourage you to review the applicable privacy information before providing personal information directly to a third party.

Aerzyx Sports' website and business enquiries are intended primarily for business customers, organizations, teams, and adults acting in a professional or purchasing capacity. The website is not intended to knowingly collect children's personal information in circumstances where parental consent or other safeguards are legally required.

If you believe a child has provided personal information to us inappropriately, please contact us. We will assess the request and take appropriate steps as required by applicable law.

If you provide personal information about another person, such as a colleague, team representative, or business contact, you should have an appropriate reason and authority to share that information.

Where required by applicable law, ensure that the individual has been informed about the relevant sharing or that any necessary permission or other lawful basis is in place.

Please only provide information relevant to your enquiry or business arrangement.

We may update this Privacy Policy to reflect changes in our website, business operations, service providers, legal obligations, or data-handling practices.

When changes are made, the revised policy should be published on this page with an updated revision date. Where required by law, we will provide additional notice or seek consent for material changes.

Please review this page periodically to stay informed about our privacy practices.

If you have questions about this Privacy Policy, want to make a privacy request, or need further information about how your personal information is handled, please contact Aerzyx Sports using the official contact details published on our website.

Replace the placeholder contact information in the contact panel below with a monitored business email address or your official contact-page URL before publishing.

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Questions about your privacy?

Contact the Aerzyx Sports team for privacy-related enquiries, information requests, or questions about this policy.

Contact Aerzyx Sports

Please use the official contact details on our website.

Before publication: This template is general informational content, not legal advice. Confirm that it accurately describes Aerzyx Sports' actual data collection, website tools, suppliers, retention practices, and contact details. Review it against the privacy laws applicable to your business and customers.
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